1. Who is eligible for this benefit?
Any shareholder with an eligible reservation holding a minimum of 100 RCL shares at time of sailing.
2. What is the benefit?
- $250 Onboard Credit per Stateroom on Sailings of 14 or more nights.
- $200 Onboard Credit per Stateroom on Sailings of 10 to 13 nights.
- $100 Onboard Credit per Stateroom on Sailings of 6 to 9 nights.
- $50 Onboard Credit per Stateroom on Sailings of 5 nights or less.
- Applicable on any eligible Royal Caribbean International, Celebrity Cruises or Azamara Club Cruises sailings. (excludes any charter sailings or Celebrity Xpeditions sailings)
3. How do I redeem this benefit?
Provide your name, address, confirmation number, ship and sailing date along with a copy of your shareholder proxy card or a current brokerage statement showing proof of share ownership in Royal Caribbean Cruises, Ltd. All shareholder onboard credit requests must be received approximately 2 -3 weeks prior to sail date. Via Mail: RCL Investor Benefit Offer, PO Box 025511, Miami, Florida 33102-5511 Via Fax: 1-305-373-6699 Via Email: email@example.com
Please direct all inquiries to the Shareholder Benefit Team: (954) 628-9325, option #3
4. I am sailing with my family and some friends. Can they redeem the benefit too?
The benefit is only available for the stateroom in which the shareholder (with a minimum of 100 shares) is sailing. Onboard credit is applied on a per stateroom basis, double occupancy. Only one shareholder credit per stateroom on any one sailing. If shares are held jointly, 100 shares are required for each onboard credit request on any one sailing.
5. Can I use the benefit each time I sail?
Yes, you may request this benefit multiple times-as often as you sail on Royal Caribbean International, Celebrity Cruises or Azamara Club Cruises. (excludes any charter sailings or Celebrity Xpeditions sailings)
6. Can this benefit be combined with other offers, onboard credits and coupons?
The benefit is NOT available to company employees, travel agents, tour conductors and/or others utilizing complimentary or reduced-rate cruise fares. Benefit is not combinable when using inter-line rates or onboard chartered sailings.
7. Is benefit transferrable?
No. Benefit is non-transferable. Only the stateroom that the shareholder is traveling in will be eligible for the onboard credit.
8. Are there any restrictions?
Benefit is non-transferable and not available to employees, agents of Royal Caribbean Cruises Ltd. or its subsidiaries and affiliates, travel agents and tour operators. Benefit is not combinable with other onboard credit offers, general loyalty offers, “dollars off/wave” promotions, savings certificates, onboard chartered sailings, certain group sailings, certain price programs or bookings made at a reduced rate or travel agent rate. Shareholders have the option to choose between the shareholder benefit or the other offer. The Shareholder must own the Royal Caribbean Cruises Ltd. stock at time of sailing. Onboard credit is calculated in US dollars except on sailings where the onboard currency used is a foreign currency (in which case the onboard credit will be converted at a currency exchange rate determined by the cruise line) and is not redeemable for cash. Certificate value credited to onboard account at time of sailing. Any unused credit shall be forfeited. Credit is applied on a per stateroom basis; double occupancy. Single guests paying 200% of applicable fare shall receive full value of certificate. Only one shareholder credit per stateroom. Only one credit per shareholder on any one sailing. If you are requesting shareholder onboard credit for two or more separate staterooms and shares are held jointly, a minimum of 100 shares per stateroom booked must be held. Other terms and conditions may apply.
The shareholder benefit offer is not combinable with other onboard credit offers, general loyalty offers, “dollars off/wave” promotions, savings certificates, onboard chartered sailings, certain group sailings, certain price programs, or bookings made at a reduced rate or travel agent rate. For bookings made prior to December 31, 2008, the Shareholder Onboard Credit is combinable under certain conditions. Please direct queries to firstname.lastname@example.org and a response will be forthcoming, or please dial (954) 628-9325, option #3.
10. How can I access the Shareholder Benefit PDF?
You can download the Shareholder Benefit PDF here.
11. Where can I obtain the Shareholder Onboard Credit Offer Request Form?
You can download the Shareholder Onboard Credit Offer Request Form here.
12. What is the Shareholder benefit e-mail address?
The shareholder benefit e-mail address is email@example.com
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Examples of these risks, uncertainties and other factors include, but are not limited to: general economic and business conditions, vacation industry competition (including cruise industry competition), changes in vacation industry capacity (including over capacity in the cruise vacation industry), the impact of tax laws and regulations affecting our business or our principal shareholders, the impact of changes in other laws and regulations affecting our business, the impact of pending or threatened litigation, the delivery of scheduled new ships, emergency ship repairs, negative incidents involving cruise ships (including those involving the health and safety of passengers), reduced consumer demand for cruises as a result of any number of reasons (including armed conflict, terrorist attacks, geo-political and economic uncertainties, the unavailability of air service and the resulting concerns over safety and security aspects of traveling), our ability to obtain financing on terms that are favorable or consistent with our expectations, changes in our stock price or principal stockholders, the impact of changes in operating and financing costs (including changes in foreign currency and interest rates and fuel, food, payroll, insurance and security costs), weather and other factors described in further detail in Royal Caribbean Cruises Ltd.’s filings with the Securities and Exchange Commission.
The above examples are not exhaustive and new risks emerge from time to time. We undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.